- POLICE DEPARTMENT
- PUBLIC WORKS
- UTILITY OFFICE
There is a boil order in effect for the following areas:
– All of Adams Street from 8th Street to 11th Street
– 1014 and 1018 West Jefferson Street
A boil order means that residents in the affected area(s) are advised to boil their water for three (3) to five (5) minutes prior to drinking or cooking with it. This is a precautionary measure for residents’ protection.
We will update the residents affected by this boil order as soon as it has been lifted.
The City of Auburn Utility Office has received concerns from residents pertaining to the utility bills received this month. All questions can be directed to the office either via phone at 217-438-6151, via e-mail at firstname.lastname@example.org, or in person during normal business hours of Monday-Friday from 7:30 am to 4:00 pm. Just a reminder that the utility bills are a month in arrears. The bills received this month and due by the end of the month is for December usage.
December was a colder month than we experienced last year and it is important to compare usage not just from the prior month, but from usage from a year ago at this time as well. The National Weather Service average monthly temperature for December 2016 was 30.9 while December of 2015 was 42.4.
The city does not “estimate” readings on any utility account. If a reading is not received or flagged for significantly low or higher than normal usage, we do recheck those accounts and attempt to make contact with the customer at the address being rechecked if we have a phone number on file.
We encourage residents to go online and register their utility account to see usage over time. Office staff are available to assist customers in establishing their account online.
We welcome any and all concerns and will address each of them to provide additional details to residents.
There has been a water main break on Washington Street. City crews are aware of the break and are actively working to repair it. If you are experiencing little to no water pressure, it could be caused by the break. Further details regarding the break will be posted to this website. If you have any questions, please call 217-438-6151.
On Monday, December 12, 2016 (2) candidates presented petitions for the position of Ward II alderman at the same time.
A lottery will be held on Thursday, December 22, 2016 at 12:00 pm (noon) at the city office located at 324 West Jefferson Street, Auburn, IL 62615.
This lottery will establish the order the names will appear on the ballot in the upcoming election.
The public is invited to attend.
The City Utility Office will be closed on the following days: