Boil Order in Effect – January 30, 2018

Otter Lake Water Commission has a water break in Thayer that will cause our Southern View lift station to be temporarily shut down in order to repair the break.

Because of Southern View being shut down, there is a BOIL ORDER IN EFFECT FOR THE FOLLOWING AREA:

From Edgewood Golf Course entrance going south all the way to Chizmar Road, including all of Chizmar Road.

This boil impacts residents on both the east and west sides of the road off Kennedy.

If you have any questions as it pertains to the boil order, please do not hesitate to contact the city office at 217-438-6151

Boil Order in Effect – January 29, 2018

There is a boil order in effect for the following areas:

On Wineman from Springfield Street to First Street

On Auburn Street from Wineman (going north) to the dead end.

Additional details will be posted on this website once the boil order has been lifted.  If you have any questions at all, please do not hesitate to contact the city office at 217-438-6151.

Boil Order in Effect

There is a boil order in effect for the following areas:

On Wineman Street between Springfield Street and Washington Street

On Auburn Street between Wineman and north to the dead end

Water samples have been taken and it can take a few days for the results to be returned.  Once the boil order has been lifted, notification will be sent out to those impacted.

City Office Holiday Closures

The City Utility Office will be closed on the following days during the holidays:

Friday, December 22, 2017

Monday, December 25, 2017

Monday, January 1, 2018

Wishing everyone a very safe and Merry Christmas and a Happy New Year!

Boil Order in Effect

A boil order is in effect for the following areas:

On North Street between 7th and 8th Street

On 8th Street from North to Jackson

West Adams Street from 8th Street to 11th Street

A boil order means that residents in the affected area are advised to boil their water for three (3) to five (5) minutes prior to drinking or cooking with it. This is a precautionary measure for residents’ protection.

Once test results are received and the boil order is lifted, another message will be posted to this site.

City of Auburn Accepting Applications

The City of Auburn is accepting applications for the position of Cleaning city hall and the community center.  The hourly wage is 10.00/hour not to exceed 15 hours per 2 week pay period.

Applications must be received in the City Office located at 324 West Jefferson, Auburn, Illinois no later than 3:45 pm on January 31, 208.  Applications can be picked up at the city office or obtained online

All questions can be directed to the city office at 217-438-6151


Important Numbers

Please find below some important telephone numbers for your reference:
– As always, all fire, medical and gas related emergency calls need to be directed to 911 dispatch through Sangamon County
217-753-6666 – Sangamon County Non-Emergency
217-438-6151 – City utility office
– Residents can contact this number during working hours and non-working hours for any utility related emergency or non-emergency.  There will always be someone available to answer the calls.
– After hours calls will be answered by an answering service who can assist callers with questions/concerns.
217-438-3351 – Police Department
– The non-emergency police number will be answered with a voicemail system.  Residents can leave a message in the general police department mailbox and/or for a specific officer.
– This voicemail will be monitored to return calls to those who may leave a message.

Vacation Watch Request

The City of Auburn accepts Vacation Watch Request Forms from any individual who may be aware from their home for a period of time.  The form itself can be completed and returned to the city office either during normal business hours, placed in the drop box after hours, or e-mailed to  The city office staff will coordinate with the police department to ensure watch over your property as requested.

Should you have any questions, please do not hesitate to contact the city office at 217-438-6151.

Vacation Watch Request

Business and Home Alarm System Notification Change

The City of Auburn council recently voted to dissolve the Auburn dispatch center effective at the end of November.  We understand that your business and/or home may have an established alarm system in place with an automatic alert set to ring to the Auburn dispatch center in case of an emergency.
Because of the dispatch closing by the end of the month, we ask that you work with your alarm company (should you have an alarm in place) to reroute those calls from the Auburn dispatch center directly to Sangamon County at 217-753-6666.
We wanted to allow for time for the change to be made to your alarm (should you have one) system so that all calls for emergency are answered by the proper connections.
Should you have any questions at all, please do not hesitate to contact the city office further at 217-438-6151 or via e-mail at cityoffice

Boil Order in Effect

Auburn City Utility Department replaced a water valve today.

A boil order is in effect for the following areas:

On Jackson from 11th to 2nd

On 11th from Jackson to Van Buren

All of Pine View Lane

The water test results may take 2-3 days to receive.  The city will post information once the boil order has been lifted

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