UPDATED CELL NUMBERS NEEDED TO RECEIVE CITY NOTIFICATIONS VIA TEXT MESSAGE
At this time, the City of Auburn uses the SchoolMessenger notification service to send important information about past due utility bills, boil orders, street closings/weather related information to our customers through phone calls.
As of May 1st, the City can offer such notifications through text message instead of phone calls.
To comply with wireless carrier requirements and protect against unsolicited text messages, you will receive a text message on the wireless cell phone number which the City of Auburn has on file for your account.
The initial OPT-IN message you receive will come from our ‘short code’, 64779 during the week of April 22-26, 2019 and read similar to the following:
“City of Auburn CSD messages. Reply Y to subscribe or STOP to cancel. Msg&data rates may apply. Msg freq varies. Visit schoolmessenger.com/txt for info”
TO OPT IN TO RECEIVE TEXT MESSAGES:
In order to receive these important messages via text, you would simply reply with “Y” or “Yes” when you receive such a verification message. If you do not reply, you will not receive any further text messages from our office and we will continue to notify you with all city updates via phone calls.
Please check with your wireless carrier for information about your mobile service plan and any possible charges related to text messaging. The City of Auburn DOES NOT reimburse for any charges associated with sending or receiving text messages.
To confirm we have the appropriate cell numbers on file or for any questions you might have on text message alerts, please do not hesitate to contact the city office at 217-438-6151.