Budget calculations are our best ESTIMATE at what will cover your winter needs. We try to come up with an amount that will allow you to build up a GAS credit during the summer to use in the higher winter months.
We ask that customers monitor their bill each month to ensure that the budget amount is covering the actual bill. If an account gets to a point where there is longer a credit, customers must pay the balance due. We then will remove a customer from budget bill and they simply just pay the amount of the bill until the end of the budget bill cycle (April 30, 2019).
Should anyone choose to go on the budget payment plan, they MUST start paying this amount with this bill, which is due on or before May 31 of each year. If you do not pay the budget amount that we figured for you BY May 31 of each year, we will NOT put you on the budget bill plan and you will owe the amount of the bill each month. However, you can pay more on your account to build your own credit throughout the year.
City of Auburn accepts cash, checks, money orders, direct pay, credit cards and online payments. Please refer to our website (www.auburnillinois.us) for on line payment information.
If you have any questions, please call the City Office at 438-6151 anytime Monday through Friday, 7:30 a.m. to 4:00 p.m.