Public Notice: Change in Payment Methods

Dear Valued Customers,

Effective March 31, 2026, online payments are temporarily unavailable while we update our payment processing software. This update will help improve security and reliability. We appreciate your patience and will notify you once online payments are available again.

During this time, payments can still be made through the following methods:

• By Mail (please allow 10 business days)
• In Person at the Office
• To drop off payment, please use secured drop box on west side of building

If you have any questions or need assistance, please feel free to contact us at 217-438-6151.

Thank you for your patience and continued support.

Sincerely,
City of Auburn

WELCOME TO AUBURN

The City of Auburn is a vibrant community located 15 miles southwest of Springfield.

We are home to 5,000 residents and close to 100 businesses providing goods and services.

LEARN MORE

EXPLORE AUBURN

Please have a look around

Find easily accessible information and resources offered by the municipality and it's agencies.

BUILDING PERMITS

CITY ORDINANCES

FINE/FEE SCHEDULE

CONTACT US