Meters are read on the last two days of the month or first two days of the next month depending on weekends, holidays and weather. Please have all pets put away and bushes trimmed back in order to allow access to all meters. Meters are not estimated and a reading is obtained on every meter each month.
The City Office will take appointments for residents who wish to schedule a day at the end of the month for meters to be read to ensure all pets are put away to obtain an accurate reading. Please contact the City office at 217-438-6151 prior to the last week of the month to schedule an appointment, if needed.
Meters not accessible will be fined and an appointment must be made to obtain an accurate reading on any water and/or gas meter at the property. No estimating will be done.
For more information, please read the meter access ordinance.